Social Media & CRM
Content, community and email automation — channels that make your brand memorable.
From content calendars, shooting, editing, copywriting and community management to email / SMS automation. Abandoned cart, welcome, win-back flows and segmentation-based campaigns — making the customer relationship not just visible, but memorable.
- Content strategy and editorial calendar
- Brand voice and visual consistency
- Reels, TikTok, photo/video production
- Community and message handling
- Influencer collaborations and campaign management
- Email automation (welcome, abandoned cart, win-back)
- Campaign mailing and SMS marketing
- Segmentation (RFM, behavioural) and A/B tests
Frequently asked questions
What does social media management include?
Content strategy and an editorial calendar, brand voice and visual consistency, Reels, TikTok, photo and video production, comment and message handling, and influencer collaborations. The goal is not random posting but consistent communication that drives sales and keeps the brand top of mind.
Do abandoned-cart emails really work?
Yes, they are among the most efficient e-commerce automations because they reach people who were very close to buying. Results depend on timing and content: a first reminder of the items in the cart, followed by messages that answer questions or build trust, usually outperforms a single email.
What is RFM segmentation?
It groups customers by how recently they bought (Recency), how often they buy (Frequency) and how much they spend (Monetary). Instead of one campaign for everyone, loyal customers, lapsed customers and new customers each get a message that fits them.
Let's write your next big growth together .
In a free 30-minute strategy call we listen to your brand and give you a tailored roadmap. No strings attached.