All the expertise

All the expertise your brand needs under one roof.

Every service below talks to the others. You can pick one or take them all as a bundle — we'll place the right team exactly where you need it.

E-Commerce Infrastructure

From platform selection to go-live, first sale to scaling — we build your e-commerce backbone end-to-end. UX/UI improvements, checkout optimisation, product-entry standards and technical SEO foundation — a store that is ready to sell.

  • Platform selection & setup (Shopify, Ticimax, İkas, T-Soft, WooCommerce)
  • UX/UI improvements, mobile fit, speed optimisation
  • Checkout (payment) and shipping integrations
  • Product-entry standards and category tree architecture
  • SEO-friendly, sales-driven product descriptions
  • Visual & video content strategy and variant setup
  • Inventory management and conversion tracking
  • Technical SEO foundation (sitemap, indexing, speed)

Performance Marketing

We don't just spend your budget — we compound it. Funnel design, creative testing, audience segmentation and weekly reporting so you always know where every cent is going. GA4 + server-side tracking, ROAS / CAC / LTV metrics and an A/B test loop for continuous improvement.

  • Google Ads (search, shopping, display, YouTube)
  • Meta Ads (Instagram, Facebook, Advantage+)
  • TikTok Ads and Spark Ads strategy
  • Retargeting and remarketing (RTB, Criteo)
  • GA4 setup and server-side tracking
  • ROAS, CAC, LTV, POAS metric tracking
  • A/B testing and creative iteration loop
  • Weekly / monthly transparent reporting

SEO & Organic Growth

We run SEO on the technical and content sides in parallel. Keyword and competitor research, category/product-level optimisation, technical SEO fixes and a long-horizon blog content strategy — turning organic traffic into a sustainable sales channel.

  • Keyword research and clustering
  • Category and product page SEO optimisation
  • Technical SEO: sitemap, indexing, Core Web Vitals
  • Schema markup and rich snippet setup
  • Blog content strategy and editorial calendar
  • Competitor SEO analysis and gap mapping
  • Internal linking architecture and URL strategy
  • Monthly SEO health report

Social Media & CRM

From content calendars, shooting, editing, copywriting and community management to email / SMS automation. Abandoned cart, welcome, win-back flows and segmentation-based campaigns — making the customer relationship not just visible, but memorable.

  • Content strategy and editorial calendar
  • Brand voice and visual consistency
  • Reels, TikTok, photo/video production
  • Community and message handling
  • Influencer collaborations and campaign management
  • Email automation (welcome, abandoned cart, win-back)
  • Campaign mailing and SMS marketing
  • Segmentation (RFM, behavioural) and A/B tests

Marketplace Management

In Turkish e-commerce, marketplaces can account for 40–60% of the channel mix in some categories. We run Trendyol, Hepsiburada, Amazon, N11 and ÇiçekSepeti stores end-to-end: from integration to sponsored ads, review management to price-competition tracking.

  • Trendyol, Hepsiburada, Amazon, N11 integration
  • Product listing optimisation and SEO
  • Sponsored ads and campaign management
  • Price competition tracking and dynamic pricing
  • Review and rating management, customer experience
  • Inventory sync and multi-channel management
  • Campaign setup (coupons, discounts, bundles)
  • Marketplace-level monthly performance report

AI Automation

From customer service bots to automated content generation, email flows to personalised recommendation systems — we weave AI into your business. This includes Loom Commerce, our own 5-module AI layer purpose-built for Shopify.

  • Chatbots and customer service AI
  • Automated product copy and content generation
  • Personalised recommendation systems
  • CRM and email automation flows
  • Fraud and bot protection (Loom Guard)
  • AI-assisted data analysis and reporting
  • Multi-language content translation (EN, AR, RU, DE)
  • Brand-voice AI — Loom Commerce integration

Web & UI Design

From wireframe to live deployment — Figma prototypes, Next.js, Webflow or WordPress implementations. Built to SEO, accessibility and Core Web Vitals standards. A design loop fed by UX research and heatmap analysis.

  • UX research and user journey mapping
  • Low / high-fidelity wireframes and prototypes
  • Pixel-perfect UI design in Figma
  • Next.js, Webflow, WordPress, Shopify themes
  • Core Web Vitals 90+ target
  • Accessibility (WCAG AA) compliance
  • Design system and component library
  • Heatmap / session replay iteration

Operations & Logistics

In e-commerce, what happens after the purchase is as critical as the purchase itself. From order management to shipping agreements, warehouse (fulfilment) processes to returns / exchange infrastructure — we build your operational spine. Made sustainable with SOPs and customer satisfaction flows.

  • Order management process design and automation
  • Shipping agreements (Aras, MNG, Yurtiçi, Sürat)
  • Warehouse and fulfilment processes
  • Returns and exchange flow, customer experience
  • Customer service SOPs and training
  • Multi-warehouse and inventory sync
  • Logistics cost optimisation
  • Post-order NPS and satisfaction tracking

Brand, Strategy & Growth

We design who your brand is, who you sell to and how you will grow. Positioning, audience analysis, pricing strategy, loyalty programmes, campaign planning and team training — we build the long-term spine of a brand.

  • Brand positioning (premium / accessible / niche)
  • Target audience and persona analysis
  • Competitor analysis and positioning map
  • Pricing strategy (competitive / margin / campaign)
  • Brand story and tone of voice
  • Loyalty programmes and customer clubs
  • Campaign planning (Black Friday, seasonal)
  • Domestic / international market expansion plan
  • Team training and SOP (standard operating procedures)

Let's write your next big growth together .

In a free 30-minute strategy call we listen to your brand and give you a tailored roadmap. No strings attached.

Chat on WhatsApp